While LinkedIn was created as a professional social network to link
people with professional experience in various fields it continues to prove
itself as one of the best in this domain by recently integrating a chat
application into its platform. The LinkedIn chats application commonly known as
LinkedIm is a live chat app that was developed for LinkedIn users to enable
them connect directly and instantly when they are online. The LinkedIm app is
very simple and requires only your LinkedIn login credentials to login. This
app makes the connection between LinkedIn users more effective and dismisses
the inconveniences of writing emails and waiting for responses which might
never come, making phone calls which will incur costs or which might not go
through due to poor network. The LinkedIn chat app also gives the
opportunity to entrepreneurs or team leaders to bring together a geographically
distributed workforce for team resolution processes instantly thus improving
resolution time. The LinkedIn chat application
was therefore designed to
increase productivity, decrease wait time and improve on resolution time.
The application is available in two versions; the website version and
the extension version for web browsers such as Google chrome. Both versions can be found on the LinkedIn
website. The key features of the LinkedIm app are; Chat manager for customized channel setup to
allow single interaction with multiple customers, upload capability to upload
files, team view making it possible for a team to
view and discuss an incident in real time. With LinkedIm, LinkedIn
Messenger users will not
have to go to other social platforms to discuss in real time. They will
conveniently be able to discuss on the LinkedIn platform. This makes the
exchange of ideas, opportunities and information more effective.
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